We accept returns within 14 days of receiving the package. Upon returning an item to us, the item must be in its original condition. To initiate a return, please contact us for a return authorization and instructions.
Are there any items that cannot be returned?
Custom-made or personalized items are not eligible for returns due to their unique nature. Clearance items are also not eligible for return.
Do I have to pay for return shipping?
Customers are responsible for return shipping costs unless the return is due to an error on our part or due to a defective product. In such cases, we will provide a prepaid return shipping label.
How do I arrange a return?
Please contact us through our contact page with your order number and the reason for the return. We will provide you with detailed instructions on how to proceed.
How and when will I receive my refund?
Refunds are processed within 5-7 business days after we receive the returned item(s). The refund will be issued to the original method of payment. We will notify you once the refund has been initiated.
Can I exchange an item?
Yes, we offer exchanges for the same item of a different variant, subject to availability. If you wish to exchange for a different item, please return the original item and place a new order.
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