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FAQ

How long does delivery take?

  • Delivery usually takes between 5 and 8 business days.

How long is the handling time?

  • We require 3 to 5 days handling time.

Which shipping provider is used?

  • We only ship with trusted shipping providers such as FedEx, DHL and TNT.

Where are deliveries shipped from?

  • Depending on what you purchase, deliveries are shipped from Tibet, Nepal the Himalayas in India and China.

Do I need to sign for the delivery?

  • Yes. If you are not available to sign for the delivery then any adult at the delivery location may sign for it.

Will I need to pay any customs fees to receive my delivery?

  • It depends on which country you are in. You can check with your local customs office to verify this information. We can not pay custom fees for customers.

We know the importance of a hands on experience, and so we offer a 30 day money back guaranteed return policy beginning from the day you receive the delivery.

If you find your purchase simply isn't working out for you, just send us an email at info@mantrapiece.com or contact us through our contact page and we will be in touch shortly.

Can I choose the color of the jewelry bag?

  • Yes. In the "Order Notes" section of the checkout, you can spicify the color of jewelry bag you would like. You can also send us an email at info@mantrapiece.com or contact us through our contact page and we will be in touch shortly.

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